Online Counseling

In North Carolina

An Easy Way To
Get To Therapy

Online counseling, sometimes also known as “telehealth,” allows you to meet with a therapist in the comfort of your own home. You won’t have to drive to an office, fight traffic, find parking—or worry about running into someone you know as you come or go from your appointment.

Benefits of
Online Counseling

There are a number of reasons you might want to use online counseling instead of visiting a therapist in their office.

Convenience

Making time for appointments can be hard. Not only do you have to make time for the appointment itself, but you also have to factor in time spent commuting to and from the therapist’s office. With telehealth counseling, you can sign on, do your session, log off, and return to whatever you were doing before.

Accessibility

If you have an internet connection and computer, you can do a counseling appointment. You won’t need to commute hours to an office if you live in a more remote location. Your therapist can come to you.

Confidentiality

Small towns love to talk. Sometimes big cities do, too. With online counseling, your privacy is guaranteed. We also understand that sometimes conversations get interrupted at home by a child needing support or a package arriving at your door. Our therapists are used to these interruptions and don’t judge.

How to Know if Online Therapy Is Right for You

There are a number of reasons you might prefer online therapy to traveling somewhere for an in-person session. Here are a few common reasons our online clients have mentioned:

  • You think you’re ready to start therapy but feel anxious about coming to an office
  • You haven’t found a therapist in your area who is a good fit
  • Your work schedule makes getting away during the day difficult
  • Child care is hard to find and schedule around or prohibitively expensive

That said, there are times where online therapy is not appropriate. If you are having suicidal thoughts, hallucinations, or think about harming other people, you should visit an Emergency Room or in-person clinic. Also, if you do not have a reliable, private, secure space to meet online, online therapy will not be a good option.

      Online Therapy

      FAQ

      Does my insurance cover telehealth?

      Many insurance plans are starting to cover online counseling appointments. However, without knowing what your individual insurance plan is, we can’t tell you if your plan will cover it. This is a good question to ask on your first call or visit to our office.

      Can I do telehealth if I travel or live outside of North Carolina?

      Unfortunately, state licensure laws limit where therapists can practice. Our therapists are all licensed in North Carolina, so you will need to live in North Carolina to receive online therapy from one of our therapists. However, if you live abroad, regulations may be different, and we may be able to work with you. The best thing to do is contact our office to explain your individual situation so we can see if we can help.

      Is telehealth secure?

      Yes, our online therapists use a platform called Simple Practice for all their online sessions. Simple Practice is safe, secure, and HIPAA compliant. It’s also very simple to use. You will not need to install software or download any programs to use it, though you can download an app for your tablet or phone if you desire. You can schedule appointments, complete paperwork, pay, and have your session all in the same place. You can also receive appointment reminders and use the client portal to send secure messages to your therapist and download any homework assignments or resources your therapist shares.

      How do I know if online therapy is right for me?

      If you think online therapy may be a good option for your situation, the next step is to schedule an appointment with one of our therapists. During your initial call, your therapist will help you decide if online therapy is a good plan for you. After the call, you will then either schedule your first online appointment, or your therapist will give you a recommendation for a therapist to meet in-office.

      How To Get Started

      1

      Find a Therapist.

      If you’re not sure who to pick, reach out to us directly. We’ll help you find a good fit!

      2

      Book an Appointment.

      Use our easy online booking system or call us to schedule a time that works for you.

      3

      Move Towards Your Goals.

      We’ll put together a therapy schedule and plan to help you or your loved one thrive.

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