The health and safety of our clients and therapists is our priority and utmost concern.  

As we continue to see a spread of COVID-19 throughout the United States, and in our local communities, we are closely monitoring the recommendations of the CDC and our local and state health departments and are following all guidelines provided by these organizations.

Currently, we have no plans of closing our offices or canceling sessions. The local County Health Department is encouraging citizens to continue with daily life while taking precautions such as increased handwashing and staying home if you aren’t feeling well.

Social distancing has been encouraged to minimize the spread of the virus, however, because we are a small group, we do not have large events or crowds and we see our clients one-on-one, closing the practice does not seem warranted at this time.  If the CDC or WHO provides different guidance at any time then we will make changes as needed.  

Some precautions that are part of our normal operations to reduce the spread of any virus, and that we will continue to take include: daily cleaning of our therapy rooms and waiting rooms, availability of hand sanitizer throughout the practice, and encouraging clients to do telehealth from home if they are sick.  

Some additional measures we are putting in place include:

Cleaning frequently

While we’ve always cleaned throughout the day, we’ve now introduced increased awareness and commitment to actively cleaning throughout the day. In addition, we have a routine schedule for deep cleaning, wiping down surfaces and disinfecting common areas.

We use CDC-approved products for cleaning that have been recommended by the CDC as being effective against COVID-19.

Limiting Community Contact

Though we love our clients, therapists are now required to wash hands between sessions and refrain from common physical contact with clients (handshakes, hugs etc.)

We also are encouraging clients to come right at their appointment time if they would like to minimize contact with others in the waiting room.

Making Telehealth Services Available

We would also like to offer telehealth services to any client that feels uncomfortable meeting in the office or is deemed high-risk or someone in their family is at high risk of contracting the Coronavirus.  

Please talk with your therapist about scheduling your sessions using telehealth until you feel comfortable coming back into the office for sessions.

Please remember that if you or anyone in your family has any symptoms of illness (fever, cough, vomiting) to stay home and do telehealth appointments (if you’re able to do so) until everyone has been symptom-free for 24 hours.  

We understand that this virus is concerning and may cause increased anxiety for a lot of people.

We are here to help and want to ensure our clients that we will continue to meet with them in the best way possible while making sure that they receive the appropriate level of care.

We are closely monitoring the situation and adjusting to any new developments. We will communicate any changes through our website, email and social media channels.

Jamie Criswell, LMFT  
Founder, CEO